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SAFE PARTNERSHIP 

We understand that making your home secure is a priority. Our aim is to provide you with the appropriate measures to help you feel safe and secure in your home environment. We know that the journey to feel safe at home can be a long one. Our technicians will work with you and explain the options that are right for your individual home.

What happens when we get a referral?

Your Local Authority, Housing Association or other authorised referring agency will have your permission to pass your details on to us. One of our friendly scheduling team will call you at the earliest opportunity to arrange an appointment time with you for one of our specialist security technicians to visit you at home.

Our friendly technicians cover most of England and Wales and every referral we receive is treated with the highest level of confidentiality

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Booking your appointment with us

Our scheduling team will give you a call on the number we have been given. We will double check your name, address and contact details - you can ask your referring agency to give us a password to use as an additional security measure if you wish.

If you are a tenant, we will need your landlord's permission to carry out any work

If we don't already have your landlord's permission, we will obtain this on your behalf. We do not share any details of the reason we are doing the work if you don't want us to. We simply say we are a charity offering free of charge additional security to the property. 

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When will we be there?

We will offer you an appointment between 9 am and 12 noon or 12 noon to 4 pm, Monday to Friday. 

Our experienced scheduling team, work diligently to ensure we plan routes that are the most time effective, so please let us know if we need to consider appointments or school runs. 

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Letterbox Guard

If your door has a letterbox, we may recommend a guard fitted to the rear of the door which will prevent someone reaching in with a stick and a hook to fish for any nearby items such as a handbag or keys. We may secure cat flaps and dog flaps too.

Spy Holes and Security Chains

Spy holes and security chains may be recommended so that anyone visiting can be identified before you open the door. We may secure outside access points with a hasp and staple padlock.

Window Alert Alarms

We almost always fit window alert alarms, which are little sticky alarms that stick to your windows. Turn them on when you are home and they will alert you if there is a disturbance to your windows.

Door Bars

Door bars, such as a London Bar or Birmingham Bar greatly reinforce the doorframe and provide excellent protection against anyone trying to force a door open or kicking it down. These are only suitable for older, wooden door frames.

Sash Jammers

Sash jammers are used to provide extra security on windows if the locks are broken or we may use them to secure letter boxes or cat flaps. They are a small but very versatile item.

Door Brace

Our Door Brace is a strong and effective way to add extra strength to any door with a handle, without making permanent changes to your property.

Lock Changes

We are happy to change any locks if you are concerned that someone else has a key. Our vans have a whole host of different locks on board.

Video Doorbells

Video Doorbells are available for some geographical areas.

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