If a video doorbell records images outside of your property’s boundary, you must comply with data protection laws. Fortunately, this compliance is straightforward when following specific steps. 

 

Step 1 – Assess Your Need for a Doorbell Camera

First, consider whether installing a doorbell camera or is truly necessary for your property. Is it possible to protect the property in another way that avoids capturing footage of public areas? If not, we will assess whether the cameras can be angled to avoid recording public or shared spaces. Alternatively, set the device to a live feed-only mode so that no images are stored, which can reduce data handling requirements and simplify privacy compliance.

 

Step 2 – Make a Privacy Statement

If recordings of public spaces are unavoidable, make a written statement explaining why you’re using CCTV or a doorbell camera and for what purpose. This documentation is essential in case a member of the public or the ICO requests an explanation for the recordings. The statement should outline the intended use of the images and their storage.

 

Step 3 – Use Signage to Inform the Public

video doorbell box that informs people that you will be recording. This transparency helps ensure that any passersby are aware they might be captured on camera, reducing the risk of privacy invasion claims

 

Step 4 – Position the Camera Carefully

The team will carefully position the doorbell to record only what is necessary for security purposes, ensuring minimal intrusion into public or shared spaces. Adjusting the camera’s angle to avoid public streets, neighbours’ property, or other public spaces is crucial for compliance.

 

Step 5 – Securely Store and Protect Recorded Data

Any footage that is recorded should be stored securely to limit access. Ensure that all storage methods, such as apps or cloud storage, are password-protected. This step protects any recorded data from unauthorised access, helping maintain privacy and security. 

 

Step 6 – Limit the Storage Duration

Keep recordings only as long as absolutely necessary. Set a regular schedule for deleting outdated footage to avoid storing excessive data, as long-term storage may raise privacy concerns.

The UK GDPR emphasises data minimisation and purpose limitation, meaning footage should only be retained for the specific reason it was collected—such as for security purposes in case of a crime. Regularly deleting recordings once they are no longer needed is crucial to comply with this requirement.

 

Step 7 – Responding to Public Requests

If a member of the public requests access to recordings showing them, you must provide a copy within one month. Likewise, if they request deletion, remove any footage of them within a month unless there is a legitimate legal reason to retain it. Inform them of this reason if applicable.

 

Step 8 – Avoid Unnecessary Streaming or Uploading

Do not upload or stream any recordings online without robust justification, as it is rarely appropriate to share footage publicly without the explicit consent of those recorded. In most cases, public streaming of recorded images is not legally justified without a strong reason.

 

Consequences of Non-Compliance

Failing to comply with data protection laws can result in ICO enforcement or even legal action from individuals who feel their privacy has been violated. Therefore, property owners must follow these guidelines to stay on the right side of the law. Following privacy laws not only protects your rights as a property owner but also respects the rights of the public and minimises the risk of legal disputes.

 

Is It Legal to Have a Video Doorbell?

Having a video doorbell is perfectly legal in the UK. However, certain doorbell camera laws must be followed, especially if the device captures any area outside your property’s boundaries. By meeting the requirements outlined above, property owners can safely and responsibly use smart doorbells for security while respecting the privacy of passersby.

 

Conclusion

Using a doorbell camera for crime prevention and security on your property can be beneficial, but it also comes with responsibilities. By ensuring that all legal requirements are met, property owners can enjoy the added security that a doorbell camera provides while safeguarding public privacy. This balance allows both property owners and the public to coexist peacefully, ensuring a win-win situation for everyone involved.

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